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Gr4vy's Support Centre

Welcome to the Gr4vy Service Desk!

We're here to keep your payment processing smooth and your transactions running without interruption.

Do you need technical support, have an integration request, or just have a question? Our team is ready to help.

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Account Updater Merchant Intake Form

Required fields are marked with an asterisk

Provide parent company name. This name can be the same as the merchant's name

The business name as it appears on your customer’s credit card statement

Acquirer Identifier(s) used for processing merchant’s transactions. Contact your acquirer for this value.

Identification value used by card brands and banks to identify the location of the card acceptor terminal. Contact your acquirer for this value.

If you wish to receive account updates from Amex, provide your Amex SE #. If you do not have one or do not know your Amex SE#, please contact 1- 800-528-5200

If you wish to receive account updates from Discover, provide your Discover MID. If you do not have one or do not know your Discover MID please contact your processor and/or acquirer

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